Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the Nuzzle Baby mobile application, the Nuzzle Care website, and related services (together, the "Service").
By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Nuzzle Baby is not a medical device and does not provide medical advice, diagnosis, treatment, emergency services, medicine dosage recommendations, or safety-critical alerts.
1. Who We Are
The Service is provided by:
[Your legal name / JDG business name]
[Business address]
Email: support@nuzzlecare.app
Replace the bracketed business details before public App Store or Google Play release.
2. Summary Of Important Terms
- The Service is provided for personal organization and record-keeping only.
- You are responsible for the accuracy of data entered into the app.
- You are responsible for decisions made based on app data, reminders, or statistics.
- You must not rely on the Service for medical, emergency, safety-critical, or time-critical decisions.
- You are responsible for the people you invite to your family and the information you share with them.
- The Service may be unavailable, delayed, interrupted, inaccurate, or changed at any time.
- To the maximum extent permitted by law, we disclaim warranties and limit liability as described below.
3. Eligibility
You may use the Service only if you are legally able to agree to these Terms and old enough to create an account under applicable law.
The Service is intended for parents, legal guardians, and caregivers. It is not intended to be used directly by children.
By entering information about a baby or family member, you confirm that you have the right and authority to provide, manage, and share that information.
4. Account Registration And Security
You may need an account to use sync, family sharing, and related features. You agree to provide accurate account information and keep it up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you believe your account has been accessed without authorization.
We may refuse, suspend, or terminate access if we reasonably believe your use violates these Terms, creates risk, or is unlawful.
5. Description Of The Service
Nuzzle Baby helps users track baby care information, including feeding, sleep, diaper changes, medicine, growth, reminders, timeline history, simple statistics, baby profile information, and family sharing.
The Service may include offline local storage, remote synchronization, local notifications, baby photos, invite links, and role-based family access.
Features may change, be added, removed, limited, or interrupted as the Service evolves.
6. No Medical Advice Or Professional Relationship
The Service is not intended to diagnose, treat, cure, prevent, monitor, or manage any disease, condition, symptom, emergency, medication plan, feeding plan, sleep issue, or health concern.
The Service does not create a doctor-patient, healthcare provider-patient, pharmacist-patient, or other professional relationship.
Always consult a qualified doctor, pediatrician, nurse, midwife, pharmacist, or other healthcare professional for medical questions. In an emergency, contact local emergency services immediately.
You must independently verify any information before relying on it, especially information related to medicine, dosage, allergies, feeding, sleep, growth, symptoms, or safety.
7. User Responsibility For Data
You are solely responsible for:
- the accuracy, completeness, and timeliness of information entered into the Service;
- checking whether timers, reminders, statistics, and event records are correct;
- correcting mistakes in baby care events or profile data;
- using the Service in a lawful and responsible manner;
- keeping independent records where legally, medically, or personally necessary.
We are not responsible for decisions, omissions, actions, or consequences based on inaccurate, incomplete, delayed, missing, duplicated, or misunderstood app data.
8. Reminders And Notifications
The Service may provide local reminders for feeding, diaper checks, and medicine events. These reminders are convenience features only.
Reminders may fail, be delayed, be duplicated, be inaccurate, or not appear because of device settings, notification permissions, battery optimization, operating system behavior, network issues, app state, clock changes, or other factors outside our control.
You must not rely on reminders for medicine safety, emergency care, medical treatment, urgent feeding needs, or any safety-critical situation.
9. Family Sharing And Invites
The Service may allow you to invite family members or caregivers to access shared baby information. You are responsible for inviting only trusted people and choosing appropriate roles.
People you invite may view, create, edit, or otherwise interact with family data depending on their role and app permissions. We are not responsible for how authorized family members use, interpret, copy, disclose, or act on shared information.
If you accept an invite, you agree that your account may become associated with that family and that shared baby data may be synchronized to your device.
10. Photos And User Content
You may upload or store content such as baby photos, notes, medicine names, doses, and event details ("User Content").
You retain ownership of your User Content. You grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, display, sync, and otherwise use User Content solely to operate, maintain, secure, and provide the Service.
You must not upload content that is unlawful, harmful, abusive, invasive of privacy, infringing, or that you do not have the right to upload or share.
11. Acceptable Use
You agree not to:
- use the Service for unlawful, harmful, abusive, or fraudulent purposes;
- attempt to access data, accounts, families, systems, or networks without authorization;
- interfere with or disrupt the Service;
- reverse engineer, scrape, abuse, overload, or exploit the Service except where permitted by law;
- share invite links with people who should not access baby or family information;
- use the Service as a substitute for professional medical advice or emergency services.
12. Offline Use And Synchronization
The Service is designed to support offline-first use. Data may be stored locally and synchronized later when authentication and network access are available.
Offline use and sync can lead to conflicts, delays, duplicate records, outdated information, missing updates, or differences between devices. We may attempt to normalize or resolve some states, but we do not guarantee perfect synchronization, data availability, or conflict resolution.
13. Data Loss And Backups
You understand that data may be lost, corrupted, delayed, duplicated, deleted, or become unavailable because of user action, device failure, app bugs, operating system behavior, third-party services, network issues, account issues, or other causes.
You are responsible for keeping any independent copies or records that you consider important. We do not guarantee that any data can always be restored.
14. Third-Party Services
The Service may depend on third-party platforms and providers, including Supabase, Google sign-in, Apple App Store, Google Play, Cloudflare, and device operating systems.
We are not responsible for third-party services, outages, policies, terms, fees, limitations, decisions, data processing, or security practices. Your use of third-party services may be subject to their own terms and privacy policies.
15. App Stores
If you download the app from Apple App Store or Google Play, your use may also be governed by Apple or Google terms. Apple and Google are not responsible for providing support or maintenance for our Service unless required by their own terms or applicable law.
App store availability, review, distribution, refunds, and account access are controlled by the relevant app store provider.
16. Premium Features And Subscriptions
The MVP may show a Nuzzle Plus or Premium preview. Purchases, subscriptions, trials, entitlement checks, and premium access may not be active yet.
If paid features are introduced later, additional terms, prices, trial rules, renewal terms, cancellation rules, refund rules, and app store payment terms may apply. We will update these Terms or provide additional terms where required.
17. Privacy
Our collection and use of information is described in our Privacy Policy at https://nuzzlecare.app/privacy/.
By using the Service, you acknowledge that we process information as described in the Privacy Policy.
18. Intellectual Property
The Service, including software, design, logos, branding, text, graphics, icons, and other materials, is owned by us or our licensors and is protected by intellectual property laws.
These Terms do not transfer ownership of the Service to you. You receive only a limited, revocable, non-exclusive, non-transferable right to use the Service for personal, non-commercial family care purposes, subject to these Terms.
19. Changes To The Service
We may modify, suspend, discontinue, limit, or remove any part of the Service at any time, with or without notice, to the maximum extent permitted by law.
We may release updates that change functionality, design, data handling, sync behavior, reminders, or availability.
20. Termination
You may stop using the Service at any time. You may also delete app data, delete baby profiles where available, or request deletion of remote data as described in the Privacy Policy.
We may suspend or terminate your access if you violate these Terms, create risk, misuse the Service, or if continued provision of the Service is no longer practical or lawful.
After termination, some provisions will continue to apply, including limitations of liability, disclaimers, intellectual property, privacy-related obligations, and dispute provisions.
21. Disclaimer Of Warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.
We do not warrant that the Service will be uninterrupted, secure, accurate, complete, reliable, timely, error-free, compatible with your device, free of harmful components, or available at any particular time or location.
We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade, to the maximum extent permitted by law.
22. Limitation Of Liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including loss of data, loss of use, loss of profits, emotional distress, personal injury, medical consequences, family disputes, or reliance on inaccurate or missing information.
To the maximum extent permitted by law, our total liability for any claim related to the Service will be limited to the greater of: (a) the amount you paid us directly for the Service during the 12 months before the claim; or (b) EUR 50.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.
23. Indemnity
To the maximum extent permitted by law, you agree to defend, indemnify, and hold us harmless from claims, damages, liabilities, losses, costs, and expenses arising from or related to:
- your use or misuse of the Service;
- your User Content;
- your violation of these Terms;
- your violation of law or third-party rights;
- family members or caregivers you invite or authorize;
- decisions made based on data, reminders, statistics, or records in the Service.
24. Consumer Rights
Nothing in these Terms limits rights that cannot be limited under applicable consumer protection law. If mandatory law gives you non-waivable rights, those rights remain unaffected.
25. Governing Law
These Terms are governed by the laws of Poland, unless mandatory consumer protection laws in your country require otherwise.
Courts or authorities with mandatory jurisdiction under applicable law may also hear certain disputes.
26. Changes To These Terms
We may update these Terms from time to time. The updated version will be posted at https://nuzzlecare.app/terms/.
If changes are material, we may notify you through the app, website, app store release notes, or other reasonable means. Your continued use of the Service after changes means that the updated Terms apply.
27. Contact
For questions about these Terms, contact: